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Paving the Road to Smart Grid Success: Enhancing the Focus on Smart Customer Communications
Author:
Utilipoint
Year:
2010
Abstract:

This white paper looks at the current state of smart grid initiatives, how the increase in knowledge and experience sharing is accelerating improvements in North America, the challenges that the industry will tackle as it deploys smart grid solutions, and provides a case study of how E.ON UK and HP addressed local demands and interests in developing a solution to the changing environment resulting from smart grid initiatives. This case study highlights an increasing focus in the energy industry on smart customer communications as a critical path to achieving the goals and objectives of smart grid initiatives.

Document Type:
White paper
Source:
Utilipoint