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Author: | Terry Fry and Robert Hinkle - Nexant, Inc. & Daniel Engel Freeman - Sullivan and Company | Year: | 2006 | Abstract: | This report presents findings from focus groups conducted with customers from six electric utilities on how to make demand response (DR) programs more “customer-friendly” and accessible for large commercial and industrial electricity users. Participants were asked how to make demand response programs easier and more appealing for customers to participate in and moderate their electricity use and to provide their suggestions on program designs or features that would be attractive.
| Document Type: | Report | Source: | LBNL |
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