This use case addresses the Outage Restoration Notification message generated by the OMS system after receiving a restoration of service message from a NIC-ESP (part of the Smart Meter).
Many AMI systems offer endpoints with an “outage restoration” message transmission capability to tell the utility that the endpoints have regained power after an outage. This outage restoration transmission serves as a surrogate for the customer’s call. AMI systems also work well in helping the Outage Management System (OMS) and dispatcher understand and efficiently respond to the areas that are still affected with the outage conditions.
This Use Case is unique as it is initiated at the NIC when it detects a restoration of service voltage. The NIC then issues a Restoration of Service Message that flows back to the enterprise without any request from an enterprise system. The Restoration of Service Message is routed through the AMI Network to the AMI Head-End. The AMI Head-End sends the message to the ODS and the Outage Filter. The Outage Filter sorts the message and sends it to the Trouble Ticket System(TTS). The TTS sends the message to the OMS. The OMS system updates the outage ticket and sends the update to the TTS and ODS.