Bangor Hydro Electric Company (BHEC) is an electric utility wholly-owned by Emera Inc. Bangor Hydro served a population of 192,000 in an area encompassing 5,275 square miles in eastern and east coastal Maine. Bangor Hydro was a member of the New England Power Pool and is interconnected with other New England utilities to the south and with the New Brunswick Power Corp. to the north . From January 1, 2014, Bangor Hydro Co. and Maine Public Service Co. officially became known as Emera Maine .
The Maine Public Utilities Commission had approved an investment of nearly $8 million in Smart Grid infrastructure investments for then Bangor Hydro Electric Company. While Federal Stimulus funding for the project was not awarded, the MPUC had approved nearly all aspects of Bangor Hydro's investment . As indicated in , BHEC was to base its smart grid project on existing smart meters which were already available to 97% of its customers. The project which started in 2009 was expected to be complete by 2011 . After completion, the utility expected the annual customer savings of $2.5 million. The utility’s Smart Grid project mainly expected to involve dynamic supply pricing for participating customers with an additional benefit of lower off-peak pricing . This project provided in-home energy solutions to benefit the BHEC customers, support energy independence and provide tools for customers to manage their electricity consumption and costs .
In early 2011, Itron announced that Bangor Hydro Electric Company would be implementing Itron software solutions to help it migrate from automated meter reading (AMR) processes to an advanced metering infrastructure (AMI). Itron Enterprise Edition™ Meter Data Management (IEE MDM) had been a critical part of Bangor Hydro’s smart grid initiative. Bangor Hydro needed a solution that was flexible and scalable in order to calculate billing determinants for multiple pricing programs such as their Day-Ahead Hourly Pricing—one of the first programs of its kind in the U.S. IEE MDM validated the meter data, stored it in a centralized repository and calculated billing determinants which were distributed to billing and web applications. Bangor Hydro would use IEE Customer Care to present customers with more detailed usage and pricing information through a new web portal, giving them information to manage their electricity consumption and costs .
 reported that, Bangor Hydro Electric had fully deployed 113,500 smart meters in its service territory.