According to [1], "beginning in late 2009 and through the end of 2010, Delmarva Power will install 300,000 new digital electric meters, 130,000 gas modules plus the necessary support technology – all of which are aimed at improving reliability and customer service for its Delaware customers." This advanced metering technology provides two-way communication between the utility and the customer. The Delaware Public Service Commission has authorized Delmarva Power to move forward with its Advanced Metering Initiative [1].
The benefits from the new meters include:
- the reduction in wholesale energy prices from customers using less energy during peak, expensive times;
- the reduction in customers’ monthly bill because they will have the tools to alter their energy use more than ever before;
- more efficient utility operations [2].