Abstract: | The main objectives of the Smart Meter Installation Code of Practice (SMICoP) are to make sure that the customer receives a high standard of service throughout the installation process, and knows how to use, and benefit from, the smart metering equipment to improve the energy efficiency of their home.
The SMICoP specifies the minimum standards for Members to follow in relation to the Customer facing aspects of the installation of Smart Metering Systems. The aim of the Code is for the Customer experience of the installation process to be positive, to protect Customers during the process, for Customers to be given appropriate assurances over what will take place during the installation process, and to deliver Programme benefits, including long term behavioural changes.
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