Owner of the document requires that the content be not remodified or redistributed.
Share |



Consumer Portal Scenario P4 Customer Account Move
Abstract:

An existing customer wants to close out his existing account and transfer that to his new residence, along with all applicable utility service and billing account information. This transfer is to be accomplished as an one-stop service in which the customer makes one call to the power company whose service representative handles all of the actions.

Year Published:
2010
Source:
EPRI Use Case Repository
Use Case Library:
Click here