This use case describes how the Smart Meter’s firmware can be upgraded remotely via the AMI Network. Once an upgrade for the meter metrology firmware is made available, all meters within the AMI network can be upgraded automatically through the AMI network. The Utility’s Network Operations Center (NOC) personal will trigger and supervise this process executed by the AMI Head-End and the rest of the AMI system. Essentially a proprietary functionality offered by the AMI vendor, the firmware upgrade process is self-managing and happens over several days. Once a meter has received the upgrade file and applied the new firmware to its metrology board, the confirmation of the upgrade process comes back through the AMI network and is stored into the NMS/Validate function. The Utility’s NOC personnel interact with the NMS/validate functionality in order to monitor the upgrade process.